Refund and Returns Policy
15 Days Money Back Guarantee
At IPTV DIAMOND, we want you to be completely satisfied with our service. Our technical support team is dedicated to assisting you and will work closely with you until you are successfully enjoying your IPTV service.
If, after troubleshooting with our support team, you feel that our service does not meet your needs, we want to make it right. You can request a full refund within 15 days from your purchase date.
Even if the 15-day refund period has passed, you can still contact us anytime through our website chatbox, Telegram, or email for assistance in resolving any technical issues.
How to Request a Refund
Use the Contact Us form on our website to submit your refund request.
Make sure to use the same email address you used to purchase the service.
Include your invoice number or order reference.
Explain briefly why you are requesting a refund and confirm that you have worked with our technical support team to resolve your issues.
We appreciate feedback on how we can improve our service, so please feel free to share your experience while requesting a refund.
